American Airlines to change its service animal policy

Emotional support animals will no longer be allowed

American Airlines to change its service animal policy
The Department of Transportation says passengers have been taking advantage of the emotional support animal rule and wants service dogs to be the only animals in the cabin. (Source: WAFF)

(CNN) - American Airlines is changing its service animal policy.

Starting next week, the company will no longer allow emotional support animals. The change is being made to comply with new Department of Transportation regulations. The DOT defines a service animal as a dog that is “trained to work or perform tasks for the benefit of a qualified individual with a disability.”

American says starting Jan. 11 it won’t allow travel for animals that don’t meet that definition. Existing bookings will be honored for the rest of the month but no later than that.

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