Manatee County 9-1-1 is now one of only 25 agencies in the United States and the second in Florida to adopt new technology that will save emergency responders precious moments when home alarms sound.
The program is called Automated Secure Alarm Protocol (ASAP). It allows outside alarm monitoring companies such as Brinks and Vector to send information directly to our call takers in the 9-1-1 Call Center, shaving up to three minutes from call processing time. Home alarms for fires, medical emergencies, burglaries and more will now result in an emergency dispatch more quickly with fewer chances for errors.
Manatee County Public Safety Director Robert Smith says "every second matters in an emergency, so it's incredibly helpful when a new piece of technology can save on time." Half of all Manatee County property owners with emergency monitoring systems -- an estimated 75,000 homes and businesses -- will benefit from the new technology. That number will grow to 75 percent of Manatee County homes and businesses with an alarm system when ADT Alarm Monitoring joins the new protocol.
Not all Manatee County alarm monitoring companies are part of the new program but as the technology grows, emergency officials expect more monitoring stations to participate.